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Poole Ferry Port & Terminal guide

Ferry port facilities, directions and transport information

Poole Ferry Terminal has a central position on the South Coast and is easily reached from London, the Midlands and the West Country. Convenient road and rail links ensure all passengers can enjoy a hassle free journey to the ferry terminal.

Brittany Ferries operates a daily departure from Poole to the port of Cherbourg in Normandy. The crossing from Poole to Cherbourg takes just 4.5 hours and is the fastest Channel crossing on a cruise ferry that we offer.

Where is Poole Ferry Port?

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Address & contact details

Brittany Ferries
New Harbour Road
BH15 4AJ
Tel: 0330 159 7004
GPS co-ordinates:
DD (DDD.DDDDD°) 50.708915, -1.992525
DMS (DDD° MM' SS.S") 50°42'32.1"N 1°59'33.1"W

Poole Ferry Port Facilities

Baby changing room

There are baby-changing facilities within the terminal building and in the toilet block in the vehicle check-in lanes.

Bureau de change

The bureau de change is open for all ferry arrivals and departures.


There is a cafeteria in the Terminal which is open daily from 06.00 hours for all departures.

Snack bar/Shop

There is a snack bar, which also sells continental motoring accessories, near the car check-in lanes which is open from 06.00 hours for all departures.

Disabled facilities

  • Single storey terminal building accessible by disabled passengers via a small ramp
  • Disabled toilets can be found in the terminal and in the car lanes
  • There is an adapted minibus with a ramp to take disabled foot passengers to and from the ship. Passengers will be taken to the ship's lift, where a member of the crew will be waiting to assist them
  • Wheelchairs are available in the terminal in case of emergencies


Shower facilities are available in the modern toilet block near the car check-in lanes.

Shuttle Bus

There is a shuttle bus, which runs between the passenger terminal and the ship for foot passengers.


There are coin payphones in the car lanes and in the terminal building.

Travelling with Dogs

Dogs are allowed in all areas of the port but must be kept on a lead at all times. They are not allowed in the terminal and after passing security they are only allowed in the vicinity of the car.

The nearest parks outside of the port are Poole Park, head east into Poole and the Park is signposted (8 minutes drive/38 minute walk) and Hamworthy Park, upon leaving the port take the B3068 for approximately 0.5 miles and then turn left onto Ashmore Ave (3 minutes drive/19 minutes walk).

Electric Cars

There are a limited number of charge points in and around Poole, and nothing currently in place at the port.  Please visit this link for more details of charging points across the UK.

About Poole

Poole has a stunning natural harbour, the world's second largest after Sydney, and is famed for its magnificent beaches. Its three miles of golden sands from Sandbanks to Canford Cliffs are some of the finest in Britain. They have held blue flags since 1989, and are pristine, leading to its nickname as the St. Tropez of the South coast.

Read our Poole City Guide.

Getting to and from Poole Ferry Port

By car

Poole is linked by the A31 to the M27, and from there to the M3 to London. The A350 runs north to Bristol, and the A35 to Dorchester and Exeter. Once in town, drivers are advised to head into the town centre and then follow signs for the port.

Please note: Poole Bridge will be closed for essential maintenance from 7am on Monday 24 September until 7am on Monday 1 October 2018. For access to and from the port, please follow signs for the "Twin Sails Bridge" and allow extra time for your journey.

Distances from selected UK cities
FromMiles (Km)
Bristol74 (119)
Birmingham175 (280)
Cardiff146 (235)
Exeter85 (136)
Glasgow463 (740)
London112 (179)
Manchester265 (426)
Newcastle356 (570)
Oxford98 (157)
Southampton37 (60)

By train

Poole railway station is centrally situated and is about a 30-35 minute walk away from the ferry terminal.

By coach

Passengers should contact their local coach station or National Express for schedules and information.

By foot

It takes approximately 30 minutes to walk to the ferry terminal from the town centre.

Parking at Poole Ferry Port

There are short and long term parking facilities opposite the terminal. Caravans cannot be left in the car park, but passengers arriving or leaving on the ship to Cherbourg may park 'overnight' in the car lanes for a £10.00 fee. The vehicle is parked at your own risk and should not be left unattended. The toilet facilities are open from 06:00 to midnight. Please call 01202 440220 for details.

Car parking charges at Poole port
Up to 1 hourFREE
1 to 6 hours£7
6 to 24 hours£10
Additional 24 hours£10
Overnight caravan and campers£10

Ferries from Poole Ferry Port

Ferry RoutesBook from Poole
Poole to Cherbourg
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