Poole Ferry Port & Terminal guide
Ferry port facilities, directions and transport information
Poole Ferry Terminal has a central position on the South Coast and is easily reached from London, the Midlands and the West Country. Convenient road and rail links ensure all passengers can enjoy a hassle free journey to the ferry terminal.
Brittany Ferries operates a daily departure from Poole to the port of Cherbourg in Normandy. The crossing from Poole to Cherbourg takes just 4.5 hours and is the fastest Channel crossing on a cruise ferry that we offer.
Address & contact details
New Harbour Road
Tel: 0330 159 7004
GPS co-ordinates: 50.708915,-1.992525
Baby changing room
There are baby-changing facilities within the terminal building and in the toilet block in the vehicle check-in lanes.
Bureau de change
The bureau de change is open for all ferry departures.
There is a cafeteria in the Terminal which is open daily from 06.00 hours for all departures.
There is a snack bar, which also sells continental motoring accessories, near the car check-in lanes which is open from 06.00 hours for all departures.
- Single storey terminal building accessible by disabled passengers via a small ramp
- Disabled toilets can be found in the terminal and in the car lanes
- There is an adapted minibus with a ramp to take disabled foot passengers to and from the ship. Passengers will be taken to the ship's lift, where a member of the crew will be waiting to assist them
- Wheelchairs are available in the terminal in case of emergencies
Shower facilities are available in the modern toilet block near the car check-in lanes.
There is a shuttle bus, which runs between the passenger terminal and the ship for foot passengers.
There are coin payphones in the car lanes and in the terminal building.
Travelling with Dogs
Dogs are allowed in all areas of the port but must be kept on a lead at all times. They are not allowed in the terminal and after passing security they are only allowed in the vicinity of the car.
The nearest parks outside of the port are Poole Park, head east into Poole and the Park is signposted (8 minutes drive/38 minute walk) and Hamworthy Park, upon leaving the port take the B3068 for approximately 0.5 miles and then turn left onto Ashmore Ave (3 minutes drive/19 minutes walk).
Poole has a stunning natural harbour, the world's second largest after Sydney, and is famed for its magnificent beaches. Its three miles of golden sands from Sandbanks to Canford Cliffs are some of the finest in Britain. They have held blue flags since 1989, and are pristine, leading to its nickname as the St. Tropez of the South coast.
Read our Poole City Guide.
Poole is linked by the A31 to the M27, and from there to the M3 to London. The A350 runs north to Bristol, and the A35 to Dorchester and Exeter. Once in town, drivers are advised to head into the town centre and then follow signs for the port.
Between 12th September 2016 and the end of June 2017, please allow a little extra time for your journey to the port owing to the closure of Poole Bridge for major refurbishment. Follow signs for the nearby Twin Sails Bridge.
Poole railway station is centrally situated and is about a 30-35 minute walk away from the ferry terminal.
Passengers should contact their local coach station or National Express for schedules and information.
It takes approximately 30 minutes to walk to the ferry terminal from the town centre.
There are short and long term parking facilities opposite the terminal. Caravans cannot be left in the car park but can be parked 'overnight' in the car lanes for a £5.00 fee. There is 24 hours access to toilet facilities. Please call 01202 440220 for details.
|Up to 1 hour||FREE|
|Additional 24 hours||£7|
|Ferry Routes||Book from Poole|
|Poole to Cherbourg||Check Prices & Book|