FAQ's - Tickets and Documents
Most popular questions in this section
- Can I be parked near a lift?
- Can I pay for my ticket in Euros?
- Can we collect our tickets at the port?
- How do I remove/update my details from your mailing list?
- How do I book two cars on the same crossing?
- How can I download the latest version of Adobe Reader?
- How do I book a mini cruise to Spain?
- I've received a ticket from you, but I can't open the attachment, why?
- I've received another document showing the balance, have I been charged twice?
- I have my travel document, but when will I receive my ticket?
- I haven't received a reference number?
- I haven't received my travel document email. Can you send it to me again?
- When will my ticket be sent to me?
- Where can I get a GB sticker?
- Where is my ticket?
- Why did I not receive your SMS?
- Why does my email confirmation not include an attachment?
- What are the terms and conditions for a 24 hour promotional ticket?
- Why have I not received my ticket in the post?
- Why haven't I received my email confirmation?
- Will I receive confirmation and tickets?
- Will you confirm my details?
