FAQ's - Travel Information
Most popular questions in this section
- Am I allowed to use a Radar detector in France?
- Am I able to carry dangerous weapons?
- Am I allowed to travel on your vessels with paint?
- Are there any medical services onboard?
- Are wheelchairs provided onboard?
- Can a child travel if they are not accompanied by a parent or guardian?
- Can I arrange wheelchair assistance?
- Can I book a wheelchair accessible cabin online?
- Can I be parked near a lift?
- Can I claim compensation for a cancelled or delayed sailing?
- Can I take an oxygen cylinder onboard?
- Can I take a pushchair onboard?
- Can I take my Scuba Diving equipment on the ferry?
- Can I take my LPG / LNG vehicle on your ferry?
- Can I transport Fireworks?
- Can I transport petrol/diesel cans?
- Can I transport gas cylinders?
- Can I travel on my driving license?
- Can pregnant women travel?
- Do I need a passport for a daytrip?
- Do I need a Visa to travel to France or Spain?
- Do I need to apply for a passport for my children?
- Do I need to carry a breathalyser in my vehicle?
- Do i need to turn my car alarm off onboard?
- Disabled FAQs
- Do passengers have access to their vehicles after embarkation?
- How can I call you from abroad?
- How can I make a complaint/ compliment?
- How do I book livestock/ horses?
- How long does disembarkation take?
- How long before a sailing can I embark?
- How much tobacco & alcohol can I bring into the UK?
- I am registered disabled. How do I book?
- I have dual nationality, which country should I select when making a booking?
- I think I have lost property onboard or at one of the ports, who should I contact?
- Is luggage assistance provided?
- My children are travelling with my friend/relative, what must I do to prove I authorise this?
- My passport expires soon, can I still travel?
- Taking my Guide Dog, Hearing Dog for the Deaf or Assistance Dog onboard.
- What are the features of a wheelchair accessible cabin?
- What are the time differences in France and Spain?
- What disabled facilities are there onboard?
- What disabled facilities are provided at the port?
- What is the earliest time I can check in for my crossing?
- What is the address of the port?
- What is Passenger Rights and how does it affect ferry travel for the disabled??
- What is the latest Traffic Information around your ports?
- What is your latest sailing information?
- What must I do to ensure legal and safe motoring in France and Spain?
- What number do I call to contact the emergency services whilst abroad?
- When are the bank holidays in France?
- When do I have to vacate my cabin?
- When must I check in?
