Website URL: http://www.brittany-ferries.co.uk/information/about-brittany-ferries/awards

Our Awards

Our focus is always on providing excellent service to our customers so we're very proud when we receive awards that recognise how well we're doing just that.

With awards from industry experts, national newspapers and customer surveys such as the Which? awards, we value each and every one because they show that we're getting it right and push us to keep up the good work - as well as continuing to do everything we can to make our customers' experience with Brittany Ferries even better.

Here are some of the most recent awards we've won, not only for being the best cross-Channel ferry company, but also for our package holidays and our outstanding customer service.

Brittany Ferries' Travel Awards'

Telegraph Travel Awards 2014: Best Cross-Channel Ferry Operator

Telegraph Travel Awards 2014: Best Cross-Channel Ferry Operator

Named "Best Cross-Channel Ferry Operator" in the Telegraph's prestigious annual travel awards.

This is the second year running that the company has won the award, which was voted for by readers of the newspaper. Almost 90,000 of them took part, making the scheme one of the most comprehensive, wide-ranging and reliable reader travel surveys in the world.

British Travel Awards 2014: Silver Award - Best Ferry Operator

British Travel Awards 2014: Silver Award - Best Ferry Operator

British Travel Awards Silver Award winner for Best Ferry Operator.

The British Travel Awards is the largest awards programme of its type in the UK, created to reward the best companies in travel. Its 143 categories span all types of holiday experience, including transport, destination, cruise, customer service, holiday extras, and accommodation, with customers voting for the winners.

Telegraph Travel Awards 2013: Favourite Ferry Operator

Telegraph Travel Awards 2013: Favourite Ferry Operator

The Telegraph's Commissioning Travel Editor Nick Trend commented: "French-run Brittany Ferries has been an enduring favourite with Telegraph readers, who consistently set it a notch above its rivals in previous surveys. Its long Channel crossings to Le Havre, Caen, Cherbourg, St Malo and Roscoff offer a very different experience from the express ferries between Dover and Calais, more of a short cruise than a ferry crossing, with a particular emphasis on good food. On some routes too, there are slower overnight crossings, which allow you to break the journey with a decent night's sleep after your meal. In short, readers know that when they cross over to Brittany or Normandy, they can break the drive with the most pleasant of sea-crossings."

Which? Cross Channel Customer Satisfaction Survey 2011: Best Ferry Company

Which? Winner of cross channel customer satisfaction survey July 2011

Which? readers have voted Brittany Ferries the best ferry company in the magazine's customer satisfaction survey.

The survey, published in the July 2011 edition of Which? magazine, polled 2159 readers all of whom had travelled by ferry in the last two years and Brittany Ferries scored 74%, topping the customer approval table which looked at nine major ferry companies operating from the UK.

Brittany Ferries' Holiday Awards'

British Travel Awards 2014: Best Small Holiday Company to Western Europe

British Travel Awards Winner 2014 - Best Holiday Company to Western Europe

British Travel Awards winner for our entire range of ferry-inclusive holidays to France, Spain and Portugal.

Brittany Ferries Holidays offers a wide choice of ferry-inclusive breaks to France with a range of accommodation covering everything from chalet camping and country cottages to family-run hotels and grand chateaux. All holidays begin and end with a convenient, comfortable ferry crossing from Portsmouth, Poole and Plymouth to Brittany and Normandy, or to Bilbao and Santander in northern Spain - ideal for reaching southwest France.

British Travel Awards 2014: Best Small Camping & Mobile Holiday Company

British Travel Awards Winner 2014 - Best Camping & Mobile Holiday Company

British Travel Awards winner for our range of chalet camping resort holidays.

The British Travel Awards is the largest awards programme of its type in the UK, created to reward the best companies in travel. Its 143 categories span all types of holiday experience, including transport, destination, cruise, customer service, holiday extras, and accommodation, with customers voting for the winners.

Previous Holiday Awards

British Travel Awards 2013: Best Small Holiday Company To Western Europe British Travel Awards 2013: Best Small Holiday Company To Western Europe British Travel Awards 2012: Best Overall Tour Operator To Western Europe British Travel Awards 2012: Best Small Camping & Mobile Tour Operator Which? Recommended Provider: Cottage and Villa Bookings March 2012 British Travel Awards 2011: Best Tour Operator To France British Travel Awards 2010: Best Tour Operator To France

Customer Service Awards

South West Contact Centre Awards 2014: Sales Agent of the Year

Geraldine Drean scoops top regional award

Geraldine Drean, who works at our Contact Centre in Plymouth, received the Sales Agent of the Year accolade at the South West Contact Centre Forum awards ceremony held in Bristol.

The prestigious award recognises contact centre sales advisors who demonstrate exceptional levels of sales and vocational competence, achieving consistently strong results and making a real difference to their company. Geraldine fought off stiff competition for the award, with over 250 eligible employers in the South West who collectively employ around 52,000 people in both the Public and Private sectors.

South West Contact Centre Awards 2009: Best Support Team

The South West Contact Centre is an industry-led initiative which supports the call and contact centre industry in the South West. Established in 2008, the SWCCF covers one of the largest regions in the UK, which includes Bristol, Bath, Swindon, Cheltenham and Plymouth. The Forum delivers extensive support to the region's 250 employers who collectively employ circa 52,000 people in both the Public and Private sector. It represents clients in the highly professional and regulated areas of financial and legal services, ICT, retail, utilities and creative sectors, and boasts some of the biggest companies in the UK.