Help & Info
Essential Travel Information
Ensuring our emails are received
Booking the correct vehicle type
PETS Travel Scheme
Rights of Passengers
Foreign exchange options
Car hire with Europcar
Security and Privacy
About Brittany Ferries
Brittany Ferries supporting charities
Brittany Ferries & the Environment
Voyage Onboard Magazine
Share your experience on TripAdvisor
Become an affiliate
Website Terms & Conditions
Ferry Terms & Conditions
Holiday Terms & Conditions
Promotional Ferry Booking Terms & Conditions
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How to control and delete cookies
Alternatively, you may wish to visit www.aboutcookies.org which contains comprehensive information on how to do this on a wide variety of browsers. You will also find details on how to delete cookies from your computer as well as more general information about cookies. For information on how to do this on the browser of your mobile phone you will need to refer to your handset manual.
Please be aware that restricting cookies may impact on the functionality of our website.
Brittany Ferries use a number of suppliers who also set cookies on both our websites on our behalf in order to deliver the services that they are providing. If you would like more information about the cookies used by these suppliers, as well as information on how to opt-out, please see the sections below.
This is a list of the main cookies set by our website, and what each is used for.
|CFID and CFTOKEN||These store client and session variables to identify our site users. Further information can be found here||30 years|
|JSESSIONID||This is a similar cookie to the ones listed above. Further information can be found here and on the Adobe site.||Expires at the end of the session|
|Widget(x)||This is used by the small booking form seen around the site to remember whether the Holiday or Ferry display was previously used. (x) refers to the article ID or number of each widget so the cookie is unique to each widget.||Expires at the end of the session|
|referrer||This is used when a booking is made under an account number||Variable but 7 days on average|
Third Party Cookies
Brittany Ferries use a number of suppliers who also set cookies on our website on our behalf in order to deliver the services that they are providing. If you would like more information about the cookies used by these suppliers, as well as information on how to opt-out, please see their individual privacy policies listed below.
|__utma, __utmb, __utmc, __utmz, __utmv, __utmx||These are used by Google Analytics as described here||Find out more|
The following cookies are used for our multivariate testing, personalisation and optimisation solution. This service is provided by Maxymiser.
|mmcore.pd||These are used to store Visitor ID and interaction profile (unless client uses Inline DB). This cookie is essential for correct campaign logic and reporting.||12 months|
|mmcore.srv||This stores affinity to the Content Generator (recently served request for this visitor).||12 months|
|mmid||This is used to share transparently Visitor ID between Content and Product Generators.||12 months|
|mmcore.tst||This is used by the platform as a test to see whether or not browser settings allow cookies to be set on the end-user machine.||12 months|
|mmauthid||This is set for compatibility with users who access Maxymiser's User Interface.||12 months|
|k_visit||This is set on maxymiser.com and used for integration with the Tealeaf library.||12 months|
The following cookies are used to measure user satisfaction on our site through the use of a survey. This service is provided by Foresee.
|fsr.s||This is used to determine which survey will be presented to a web user, and when.||Expires at the end of the session|
|fsr.r||This is used to ensure that customers are not re-invited to participate in a survey for a specific number of days.||90 days|
|fsr.a||This is used to ensure that the ForeSee survey is presented at the conclusion of the site visit.||Expires at the end of the session|
The following cookies are used to measure the effectiveness of our online marketing.
|DoubleClick||Doubleclick 'Spotlight Tags' are used to measure the effectiveness of online marketing campaigns for Brittany Ferries. Find out how to reject or delete this cookie|
|brittanyferriesmailers.co.uk and maxemail.com||Used to measure the effectiveness of our email marketing campaigns.|
|tms_VisitorID||Used to identify each customer and attributes site interactions to them. The cookie is set to expire after 80 weeks, which is extended each time a customer visits the site. If the customer doesn't return to the site within that period, the cookie will be automatically deleted|
|tms_wsid||This is a housekeeping cookie set to expire after 30 minutes and works in conjunction with the tms_VisitorID cookie to capture customer activity|
|newsPopUp||Used to show or suppress pop ups to the customer|
We sometimes embed photos and video content from websites such as YouTube and Flickr. As a result, when you visit a page with content embedded from, for example, YouTube or Flickr, you may be presented with cookies from these websites. Brittany Ferries does not control the dissemination of these cookies. You should check the relevant third party website for more information about these.