About Poole ferry port

Poole ferry port lies centrally on the South Coast of England and is therefore easy to reach from London, the Midlands and the West Country. 

Poole address

Brittany Ferries
New Harbour Road
Poole
Dorset
BH15 4AJ

Tel: 0330 159 7004
GPS co-ordinates: 50.708915,-1.992525

Travel Updates

The M27 is scheduled to be closed for roadworks westbound between Junction 4 and Junction 3 from 21:00 on 13 July 2019 to 06:00 on 15 July 2019. Detour routes are likely to be very busy. Full details can be found here.

Due to essential resurfacing works, a complete road closure of West Street from the Marston Road Junction to the Port in Poole will take place on 6 and 7 July 2019.

There will be no vehicle access for a period of 48 hours from 0700 Saturday 6 July until 1800 on the 7 July. A detour using the A350 and B3068 Blandford Road will be required. All roads from the port will be open as normal.

Please allow extra time for your journey.

By car

Poole is linked by the A31 to the M27, and from there to the M3 and London. Head south on the A350 from Bristol, and east on the A35 from Exeter. Once in town,  head into the town centre and then follow signs for the port.

 

By train

Poole railway station is about a 30-35 minute walk away from the ferry terminal.

By coach

Please contact your local coach station or National Express for schedules and information.

By foot

It is approximately 30 minutes walk to the ferry terminal from the town centre.

Check-in advice

Please allow the following check-in times. Your departure time will be printed on your e-ticket. 

Type of booking Minimum check-in time
Standard ferry or holiday booking 45 minutes
For disabled passengers or passengers with reduced mobility 60 minutes
Travelling with pets 60 minutes
Group bookings (10+) 90 minutes
When carrying dangerous goods 60 minutes

Facilities

 
Baby change room
 
Bureau de change
 
Café (daily from 06:00)
 
Snack bar/shop in vehicle check-in lanes (daily from 06:00)
 
Shuttle bus for foot passengers
 
Payphones
 
Showers
 
Dogs on a lead are allowed in the port area but not inside the terminal building

Disabled facilities

 
Single-storey wheelchair-accessible building
 
Disabled toilets in terminal and vehicle check-in lanes
 
Adapted minibus (with ramp) for disabled foot passengers. Our crew will assist you
 
Wheelchairs available in case of emergency

Travelling with Dogs

Once past the security check point, dogs cannot leave your vehicle.

The nearest parks outside of the port are Poole Park (8 minutes drive/38 minute walk) and Hamworthy Park (3 minutes drive/19 minutes walk).

Electric Cars

There are no charge points at the port but there are some charge points in and around Poole. You can find more charging points across the UK.

Parking

You cannot leave your caravan in the port car park.

For early morning sailings and late-night arrivals, you can park your caravan or motorhome overnight in the vehicle check-in lanes for £10. Your vehicle is parked at your own risk and should not be left unattended. No port facilities are open overnight. 

 Please call PHC on 01202 440220 for car parking assistance.

Car parking charges at Poole port
Duration Fee
Up to 1 hour FREE
1 to 6 hours £7
6 to 24 hours £10
Additional 24 hours £10
Overnight campers and caravans £10

Got a few hours to spare?

If you have a few hours to spare before your sailing, then why not check out some of the great attractions in Poole? 

Sandbanks

Walk: 1 hr 30 mins (4.6 miles)

Drive: (17 mins (5.2 miles)

Often called one of the best beaches in Britain, Sandbanks beach has won more Blue Flags than any other UK resort. This long stretch of clean and soft golden sand is perfect for all the family with zones for different water sports such as swimming and windsurfing and a children's play area.

There's crazy golf, slacklining and more for those who don't like to get their feet wet. Settle down at one of the beachside restaurants and enjoy the view or take a walk along the promenade with an ice cream. You can take your pooch onto the beach - but not in high season.

Why not pop on the chain ferry across to Studland Bay for more golden beaches, accompanied by pretty heathland, and views of Old Harry Rocks and the Isle of Wight?

Brownsea island 

Walk: 12 mins (600m) + 20 mins ferry

Drive: 6 mins (1.2 miles) + 20 mins ferry

Brownsea Island is looked after by the National Trust and sits in the middle of Poole harbour with dramatic views across to the Purbeck Hills. Jump on the ferry that operates to the island from beside the chain ferry on Sandbanks.

Known for the rare red squirrels that live on the island, there's a variety of landscapes - from woodland to heathland and even a lagoon - that make the island a haven for wildlife. There's also a wealth of birdlife including several types of turn as well as kingfishers and oystercatchers.

At the Outdoor Centre you can find out about the Boy Scouts and Girl Guides and the Visitor Centre will inform you about the island's history including daffodil farming and pottery-making. Head out on the tree-climbing trails or take a guided walk to explore. 

Upton country park

Walk: 57 mins (2.9 miles)

Drive: 8 mins (3.4 miles)

One of Poole's premier attractions, Upton Country Park has over 140 acres of award-winning gardens, open parkland, woodland and shoreline.

The grounds are perfect for letting the kids run around, cycling or going for a leisurely stroll. There's even a dog wash area so if your pet gets a bit muddy on your rambles, you can clean them up before getting in your car!

The centrepiece of the park is the Georgian Grade II* listed Upton House. Take a guided tour on one of the House's Open Days or just relax in the Tea Rooms with a scrumptious afternoon tea.

Routes from Poole

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Poole to Cherbourg

Our shortest sailing, taking just 4.5 hours, Poole to Cherbourg is perfect for visiting the beautiful Cotentin Peninsula and the D-Day beaches.

View timetable