Help & info

Browse through our help section for frequently asked questions, contact details, essential travel information, terms and conditions, pet travel scheme, special needs advice, security and privacy and more.

Get in contact

There's a variety of ways you can get in touch with us. Here, you'll also find out our opening times and port addresses. 

Travel with your pet

With the PETS Travel Scheme and as approved carriers for cats, dogs and ferrets under the scheme, taking your pet to France or Spain couldn't be easier.

Join Club Voyage

Travel regularly? Club Voyage is a fantastic way to make substantial savings on all of our routes and services between the UK, France and Spain.


Need an answer fast? Check out the most common questions we get asked about travelling and booking with us.

Travel advice

Whether you're just looking for a few tips or are completely new to ferry travel and driving abroad - we've got lots of useful travel information for you.

Travel extras

Holiday planning can be exciting but once you've picked your  fabulous destination and are all set for an adventure, don't forget the little things too!

Terms and conditions

Looking for the small print? Find details of all our terms and conditions, privacy policy and cookies here.

Travelling to the EU after Brexit

As the UK’s relationship with the EU changes, there will be revisions to the reciprocal travel arrangements between both parties.