Brittany Ferries' Awards

We’re pleased to announce that we’ve been nominated for this year’s British Travel Awards in the following categories:

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  • Best Holiday Company to Western Europe & Ireland
  • Best Ferry/Mini Cruise Operator
  • Best Ferry Booking Website

As voting is now closed, we’d like to thank everyone who voted for us in these prestigious annual awards. The winners will be announced at the end of November 2019 – keep your fingers crossed for us!

Our Awards

Our focus is always on providing excellent service to our customers so we're very proud when we receive awards that recognise how well we're doing just that.

With awards from industry experts, national newspapers and customer surveys, we value each and every one because they show that we're getting it right and push us to keep up the good work - as well as continuing to do everything we can to make our customers' experience with Brittany Ferries even better.

Here are some of the most recent awards we've won, not only for being the best cross-Channel ferry company, but also for our package holidays and our outstanding customer service.

Our previous awards

Best Ferry Line award Telegraph Travel Award 2018
BTA 2017 Best small holiday company to Western Europe
BTA 2017 Best ferry operator
BTA 2017 Best ferry booking website

 

  • 2018 Family Travel Awards winner for “Best Family Ferry Operator”
  • 2017 Telegraph Travel Awards winner for “Best Ferry Operator”
  • 2015-16 Telegraph Travel Awards winner for “Best Ferry Operator”
  • 2015 British Travel Awards winner for “Best Small Holiday Company to Western Europe”  
  • 2015 Family Travel Awards winner for "Best Family Ferry Operator” 
  • 2014 Telegraph Travel Award winner for "Best Cross-Channel Ferry Operator" 
  • 2014 British Travel Awards winner for “Best Small Holiday Company to Western Europe” 
  • 2013 Telegraph Travel Awards winner for "Favourite Ferry Operator"
  • 2013 British Travel Awards winner for “Best Small Holiday Company to Western Europe”
  • 2012 British Travel Awards winner for “Best Tour Operator to Western Europe” 
  • 2012 Telegraph Travel Award bronze winner for "Favourite Cross Channel Operator"

Customer service awards

  • 2018 South West Contact Centre Awards winner for “Best Customer Engagement”
  • Jack Brundell, who worked Contact Centre in Plymouth, won “Hero of the Year” at the 2016 South West Contact Centre Awards 
  • 2015 South West Contact Centre Awards winner for "Small Contact Centre of the Year"
  • Geraldine Drean, who works at our Contact Centre in Plymouth, won "Sale Agent of the Year" at the South West Contact Centre Awards 2013.