Coronavirus travel updates and advice

Last updated: 26 November 11:10 CET


Welcome to our webpages dedicated to answering your questions and updating you as we work our way through the global COVID-19 pandemic.

An invitation from our CEO

Dear friends, I wanted to take the opportunity to remind you about a very special event taking place tomorrow. At 10:00 UK time (11:00 French time) on 27 November we will host what we believe is a world first: the first virtual inauguration of a brand-new ship... Read more

Together & Protected

The health and wellbeing of all onboard, both passengers and crew, continues to be our top priority and as global travel resumes our teams have been tirelessly working on measures to ensure the health and safety of all sailing over the coming weeks and months... Read more

Life on board

After a year of disruption, uncertainty and frequent change, we’re so pleased to have settled into more routine operations, albeit with a scaled back service and timetable... Read more

Getting in touch

I know we can’t offer the kind of customer experience you’re used to right now but things are improving... Read more

Your voice

If you need help or advice, there is a useful FAQ page. If you need to contact us, we’ll reply as soon as we can...Read more

Frequently asked questions

View our frequently asked questions about coronavirus (COVID-19) and travelling with us... Read more