Together & Protected
The health and wellbeing of all onboard, both passengers and crew, continues to be our top priority. Our 12 point guide to sailing safely outlines all the practical steps you need to know, as well as the main measures we have taken to protect you.
Prior to travel please ensure you check your travel documentation to ensure you have everything you need. It is currently a requirement to complete an online form prior to entry into the UK giving journey and contact details. Further details are available here.
Finally, French law dictates that on board all passengers aged 11 and over and crew are required to wear a mask at all times when in public areas (when not seated to eat or drink). Face coverings in the form of bandanas or scarves are not permitted. We ask that you please respect this requirement, as failure to do so may result in refusal of travel both now and in the future.
Your guide to sailing safely this summer
Before you sail
If you are unwell, please stay at home.
Masks (not face coverings) must be worn at all times when in port and in all public areas of the ship.
Passengers must check in at least 90 minutes before departure.
Boarding & disembarkation will be staggered to avoid queues on stairs and on car decks*.
*Upon check-in, a coloured sticker may be applied denoting your cabin zone. This colour will be used during embarkation, disembarkation and during the crossing to manage social distancing.
During your sailing
Wash hands regularly, use hand sanitisers and follow all crew instructions.
Read signs on board and respect social distancing guidance in all public areas.
A cabin or reserved seat is compulsory on all sailings. To minimise contact with others remain in this personal space as much as possible.
In restaurants and bars, menu choices may be limited and space adapted to comply with new safety protocols.
For your safety
Fresh sea air is supplied in all public areas on board, including cabins.
Enhanced cleaning with virucidal cleaners will take place during and between sailings.
In all public areas, the crew will wear masks when interacting with passengers.
Medical assistance is available in the event of a suspected COVID-19 case, including a dedicated cabin for isolation.