Passenger services will return soon with several adaptations to keep everyone safe. I understand how frustrating it is not to have a firm date yet (indeed I share that frustration) but please rest assured we're doing everything in our power to return at the earliest opportunity but many of the factors influencing this are out of our control.
As we’re experiencing throughout our lives at the moment, key adaptations to our passenger services must be made to ensure they are as secure and protected as they can be (our safety record has always been a source of great pride to our Captains and wider teams) and yet still reflect the style and élan of a classic Brittany Ferries experience.
You, and our crew, will have to wear masks in all public areas, on board and in the ports. This will help keep everyone safe.
Our cleaning schedule was already intensified prior to lockdown and this will be maintained with widespread use of virucidal products in all parts of the ship.
Passengers numbers will be scaled right back to allow sensible social distancing rules to be enforced. This may make boarding and disembarkation slightly slower but more importantly it will make travel safer and more reassuring for everyone.
Some catering options will have to change. Buffets will be replaced by our creative and innovative chefs and you will see other changes, as you will in the rest of your daily life, in our boutiques and public areas.
It feels likely we’ll need to make more tough decisions about foot passengers and cyclists too, there are significant operational hurdles involved in transporting them but again, I’ll keep you updated when final decisions are reached.
One thing won’t change: our commitment to making your time on board as enjoyable and comfortable as possible.
We’re currently operating a skeleton service for commercial traffic only. These sailings are not entirely viable without support but the transit of critical goods is essential to all governments.
As I write today, Mont St Michel, Cap Finistère, Kerry and Connemara from our fleet are operating freight-only services for the time being.
If you are among the small number of people wishing to travel back with Brittany Ferries passenger services in the immediate future, I’m afraid I can offer little guarantee at this stage. There are people throughout the world being flown home following governmental intervention and, with this in mind, I recommend contacting your local consul for the best advice if repatriation is absolutely essential. We are working with local embassies to assess what can be done for emergency repatriations but I cannot offer further reassurances for anyone who feels they can only return home on of our vessels.