Can I cancel my ferry booking online?

Travel before 21 April 2020:

FERRY ONLY

Yes. To can cancel your booking please use the Manage my booking facility.

What can I amend online? Travel dates, route and departure time; Number of passengers and vehicle type; Onboard accommodation; Address and telephone numbers;  Vehicle registration; Date of birth and nationality. You can also cancel your booking

What CAN'T be amended online? Ferry-inclusive holidays, special offers and promotional bookings and part travelled tickets; all bookings where a passenger has been declared with a disability or reduced mobility. If you need to manage these types of booking, please call our Reservations Team on 0330 159 7000.

Travel from 22 April 2020:


FERRY ONLY

We are offering a new range of ticket types aimed at allowing you to choose the level of flexibility that suits your travel needs. Depending on your chosen ticket type, the conditions for cancellations will vary – find out more here.