How can I change my holiday booking?

Holiday bookings can only be amended through our Passenger Services Team (0330 159 4500) and an amendment fee applies. Please see our Holiday Terms and Conditions for amendment fee information.

If you wish to change your holiday booking and you have paid a deposit or the full amount, we will do all we reasonably can to accommodate your new requirements, subject to you paying an administration fee plus any tariff increase for your new holiday requirements.

Excluding a pre-arranged late arrival, we can accept no change to your arrival date at your pre-booked holiday accommodation or request for an alternative property within 42 days of your original confirmed arrival date, as this will be treated as a cancellation.

Any change that results in a reduction in the total number of persons travelling will be treated as a cancellation of that part of the booking. If the change results in our incurring cancellation charges, these will be passed on to you.