When will my ticket be sent to me?

For ferry only bookings a combined travel document is sent out by email within 24 hours. This comprises of an invoice and an e-ticket which becomes valid once full payment has been received.

If you have made a ferry only booking, via our Passenger Services Department and no email address was provided by yourself. We will send the ticket by post on the next working day.

A holiday that is booked on line or via our Passenger Services Department will receive confirmation (consisting of an invoice and holiday itinerary) by email within 24 hours. The tickets and directions are sent out by post 28 days before travel.