What is an assistance dog?

An assistance dog is one which has been specifically trained to assist a disabled person and certified by an organisation that is a full member of Assistance Dogs International (ADI) or International Guide Dog Federation (IGDF), the accrediting bodies for assistance dog organisations worldwide.

We are able to carry a recognised assistance dog free of charge on all our ferries and they will be allowed in the public areas on a harness/lead.

Emotional support dogs that are not recognised as assistance dogs by the above organisations are not allowed to travel in the public areas. In this case, please book your dog to travel as a pet under our usual rules.

You can find out more information about travelling with your pet in our pets travel scheme section.