If it's been a while or if you've never travelled as a foot passenger on a ferry or with Brittany Ferries before, then you may have lots of questions about the travel process. We've put together this useful guide to help you prepare for your journey.
Before you leave home
Documents: All passengers need a valid passport or ID card to travel with us
Plan your journey to the port: Due to our new health and safety measures, passengers must check-in at least 90 minutes before departure.
See our covid 19 information for the latest travel and testing requirements
Read our latest advice on Travelling to the EU after Brexit
SPECIAL TRAVEL NEEDS
Please contact us before the day of departure if you have any special travel needs that you think may affect your journey
Travel tip! Soap and towels are supplied in every cabin. For overnight sailings without a cabin there are public showers on our ships and we sell Sleep Packs and Shower Packs onboard.
Arrival at your departure port
Follow the signs to the Brittany Ferries terminal building and go to the Brittany Ferries desk where we will ask you for your booking reference and passport
You'll be given your boarding card and a ship guide containing useful information, a deck plan and safety instructions
If you've booked a cabin or seat, the number will be on your boarding card, which also acts as your cabin key
The code for the free onboard Wi-Fi is also printed on this boarding card
You can use the terminal facilities if there is time to do so. Please listen out for any announcements for passengers to board the ferry
Boarding the ship
When boarding starts, please make your way to the boarding gate with your boarding card and passport ready for further inspection
Security checks take place after Passport Control
Random spot checks are carried out at security so please cooperate with the officials
On passing through the security area, you will be directed to a bus which will drive you to the foot passenger gangway. In some of our ports, there will be a short walk from the terminal building to board the ship
Please note, some of our ports do not have lifts to access the ship and require you to walk up a ramp, an escalator or some stairs, please see the below table and contact us if you have any mobility issues
Whilst on board
The time onboard is always UK time (all departure times are quoted in local time to the ports)
On each deck there are detailed ship plans on the walls to help you locate your cabin or seat
There is an area on each ship (except Baie de Seine) where you can leave larger items of luggage. Please note that on Normandie Express and Etretat larger items of luggage will be stored on the car decks and will be inaccessible while the ship is at sea
There is an Information Desk on each ship located on deck 6 or 7. Our bilingual staff will be happy to assist with any enquiries
Relax and enjoy the onboard experience!
There is plenty to do whilst onboard our ships, especially for children including a play room and cinema. Find out more about the onboard experience on each of our ships. The name of the vessel you are sailing on will be shown on your travel documents.