Accessibility on Connemara
We make every effort to ensure the accessibility of our ships.
Here we'll explain what you need to know about booking with us and what it's like to travel on board Connemara as a passenger with disability or reduced mobility.
making your Booking
Whether you are travelling in a vehicle or as a foot passenger, if you have any special requirements, please let us know before you book and also when you check in.
Call Reservations on 0330 159 7000 to discuss options and book your sailing, especially if:
- You have reduced mobility / are in a wheelchair / use a mobility scooter
- Have a visual or hearing impairment
- Have a disability
- You require medical equipment (such as oxygen tanks)
Boarding the ferry
If you have declared a disability or reduced mobility to us, please check in 60 minutes before departure.
With a vehicle
At check-in in the car lanes, the marshall will place a sticker on your windscreen so that our loading crew will do their best to ensure that you are parked near a lift.
Passengers travelling in a wheelchair in a standard car will be parked on Deck 5 providing easy access to the ship and wheelchair-accessible cabin.
Please note that parking on Deck 5 is on an open deck. We recommend you wash your vehicle within a few days of sailing to remove any remaining sea salt residue.
If you are traveling in a larger car, vehicle or motorhome, you will be parked near the escalator, but will have to access the main passenger areas via a 110m long corridor.
WHEELCHAIR USERS & REDUCED MOBILITY
An escalator is available from Deck 3 to Deck 5 but there is no lift.
Connemara has one wheelchair-accessible cabin located on Deck 5. It is on the same deck as all passenger facilities, including our bilingual Information Desk.
- 2 bunk-style berths
- An alarm and telephone
- Wheelchair-accessible bathroom with washbasin, toilet and shower.
The cabins on Deck 6 and outdoor areas on Decks 7 and 8 can only be accessed via stairs and are not accessible to wheelchair users.
Access to the main public facilities on Deck 5 is convenient and comfortable for all passengers.
If you or a member of your party has impaired mobility or if you are travelling with small children, you may find accessing some areas of the ship challenging. Some stairs are steep and not all car decks are accessible by the escalator.
Our crew are always happy to help any passengers with disabilities or reduced mobility. Please call us to discuss how we can meet any needs and requirements.