Facilities & entertainment on Normandie Express

Make the most of our amenities on board the Normandie Express.


Perfect for gifts, souvenirs, or just a treat for yourself, our shop offers a range of spirits, wine, tobacco, perfumes and cosmetics, leather goods, confectionery, toys, fashion, decoration, souvenirs, newspapers, games, cameras, sunglasses, jewellery and much more! All are at great prices, and certainly worth a browse.

Purchases made on board may be paid for in Euros or Sterling. Payment can be made in cash, by credit or debit card, or by cheque. Prices are shown in both currencies and you can combine different payment methods.

Other facilities include: 

  • Open viewing deck (smoking or e-cigarettes are not permitted anywhere on this ship)
  • Baby changing room
  • Disabled toilets
  • Air conditioned
  • WiFi available throughout the ship


Passengers with limited mobility will find the facilities and access more challenging to negotiate than our classic ferries because of the size and design of the high speed vessel and Normandie Express is unable to accommodate vehicles over 1.83m high carrying disabled or reduced mobility passengers.

Once onboard access to the passenger lounge for vehicle users is via approximately 25 steps from the car deck. There is no lift, but there is limited wheelchair access to the passenger deck which is via a ramp at the front of the ship. Please contact us at least 48 hours in advance of travel if you require assistance. Customers using wheelchairs, or requiring additional assistance, are asked to check-in at least 60 minutes prior to departure.

In Portsmouth foot passengers access the lounge via the car deck and stairs. In Cherbourg access for foot passengers to the lounge is usually from a gangway.