This cookie policy explains what cookies are and how we use them on our website.
What is a cookie?
A cookie is a small text file that is stored in your web browser on your computer, phone or other device when you visit a website. These cookies allow our website to recognise you if you visit us again and enables us to enhance your experience and provide the most relevant information to you.
How to control and delete cookies
With most Internet browsers, you can delete or block cookies or ask to receive a warning before a cookie is stored. The 'Help' function within your browser should tell you how.
Alternatively, you may wish to visit https://www.youronlinechoices.eu which contains comprehensive information on how to manage your cookie settings on a wide variety of browsers. The site also contains details on how to delete cookies from your computer, phone or other device as well as more general information about cookies.
Please be aware that restricting all cookies may impact on the functionality of our website.
Site function
This is a list of the main cookies set by our website, and what each is used for.
Cookies generated by our site
| Name |
Description |
| PHPSESSID |
This stores a numeric ID for the current user session of the site. |
| wilf_jwt |
This cookie is only set if you log in to a My Brittany Ferries account or Club Voyage account. It ensures that you stay logged in until you decide to logout. |
| obe_uid |
This allows us to customise the content shown to you when booking a trip, for example if you are booking a holiday but do not select to bring a pet with you, we will not show you pet related holiday information. |
| cookie-agreed |
This cookie is set to confirm that you have accepted our cookie policy and are allowing the use of cookies during your visit to the site. |
| obe_tab |
This cookie will only be set if you open the site in multiple browser tabs, it allows us to keep the current page relevant and not change based on preferences set in another instance of the site. |
| __storejs__ |
This cookie allows us to store the values listed above in the local storage of your browser. |
Third Party Cookies
We use a number of suppliers who also set cookies on our website on our behalf in order to deliver third party services such as website use statistics. If you would like more information about the cookies used by these suppliers, as well as information on how to opt out, please see their individual privacy policies listed below.
Web analytics
Google Analytics tracking uses cookies in order to provide meaningful reports about our site visitors.
Google Analytics cookies
| Name |
Description |
| __utma, __utmb, __utmc, __utmz, __utmv, __utmx |
These are used by Google Analytics as described here. |
User satisfaction
The following cookies are used to measure user satisfaction on our site through the use of a survey. This service is provided by Foresee.
Foresee cookies
| Name |
Description |
Duration |
| fsr.s |
This is used to determine which survey will be presented to a web user, and when. |
Expires at the end of the session |
| fsr.r |
This is used to ensure that customers are not re-invited to participate in a survey for a specific number of days. |
90 days |
| fsr.a |
This is used to ensure that the ForeSee survey is presented at the conclusion of the site visit. |
Expires at the end of the session |
Marketing
The following advertising networks and platforms are used to measure the effectiveness of our online marketing.
Pure360
Pure360 cookies
| Name |
Description |
| tms_VisitorID |
Used to identify each customer and attributes site interactions to them. The cookie is set to expire after 80 weeks, which is extended each time a customer visits the site. If the customer doesn't return to the site within that period, the cookie will be automatically deleted |
| tms_wsid |
This is a housekeeping cookie set to expire after 30 minutes and works in conjunction with the tms_VisitorID cookie to capture customer activity |
| newsPopUp |
Used to show or suppress pop ups to the customer |
Social media and Embedded content
We may also use social media sharing buttons/plugins and embedded content on this website from YouTube, Twitter, Instagram, Facebook and Pinterest. As a result, when you visit a page with embedded content or use a social sharing button, these services may set cookies through our website. Brittany Ferries does not control the dissemination of these cookies and you should check the relevant third party website for information about their respective privacy policies.
