Latest coronavirus (COVID-19) information and travel updates.

How to contact Brittany Ferries

Due to the exceptionally high level of bookings cancelled as a result of the coronavirus (COVID-19) outbreak, we have closed our phone lines in order to proactively contact all customers affected by cancelled sailings. We apologise for the inconvenience this may cause and will resume normal telephone service as soon as possible.

For more information about how recent cancellations affect your booking, or any future travel plans, please visit our frequently asked questions. If your question is not answered and you need to contact us, please use our contact form.

View frequently asked questions

If you want to amend a sailing for travel planned from mid-April onwards, please use our Manage My Booking facility.

Manage Bookings

For any other customer service enquiries please use our contact form.

Contact Form

Our registered address and company information

BAI sa / Port du Bloscon / BP 72 / 29680 ROSCOFF.

SA à Directoire et Conseil de Surveillance au Capital de 22 831 056€.

RCS Brest B927 250 217 - SIRET 927 250 217 00019 - Code APE 5010Z HABILITATION N° HA 029 95 0003 - TVA FR86 927250217