Changing Dates and Quarantine Concerns, a message from our CEO

As the world continues to negotiate its way through the Coronavirus outbreak, I’m writing to keep you updated with our plans for the immediate and longer-term future.

I hope you are all staying safe and well wherever you are.  Here in Brittany we’ve been blessed with some outstanding weather over the last few days. The seas are glistening and the sky is blue. In some ways good weather helps counter more challenging aspects of lockdown, but on the other it makes our inability to showcase beautiful destinations to our customers all the more frustrating.

For now we must continue to enjoy fine weather at home – and dream of what we hope might come in the next few weeks: clarity on a return to scheduled passenger operations.

In recent days we’ve seen an increased divergence in the approach of each of the governments we’re working closely with (France, UK, Ireland and Spain) on matters such as opening borders, easing lockdowns and the use of quarantine. Messages change regularly and it can be tough to keep up.  Luckily I have a great team around me, keeping us all as well-informed as we can be in such unparalleled times.

As I type there is some uncertainty over specific dates for the resumption of non-essential travel and the re-opening of borders remains unclear. This in turn prevents me from being able to let you know precisely when our sailings will resume.  It is enormously frustrating, for my teams and for you. However, I also understand why governments cannot deliver concrete guarantees as they try to mitigate the different impacts of the virus on their countries.

So I can’t guarantee when each service will be permitted to resume. However I can reassure you that we are prepared to move swiftly in the coming days and weeks to adapt as best we can to changing dates and easing of lockdowns.  We’ve prepared several contingency plans, including a staggered return to service to ensure alignment. Watch this space. 

It seems likely our timetables will be forced to adapt quickly and probably at reasonably late notice as things develop. I’ll ensure I keep you all updated here and please remember, we’ll contact you if your sailing is affected.

A few of you have been getting in touch about quarantine measures. There has been considerable confusion around who needs to quarantine, where and for how long.  Going from today’s advice (and this may well change) if you travel from or to the UK, France or Spain, you’ll need to self-isolate for 14 days and provide documentation to the authorities to confirm where that isolation will take place. 

These temporary measures are subject to ongoing review, but of course they are not helpful for holiday makers yearning for a return to something like normality. 

We continue to be very busy with incoming contact from concerned customers. If you’re uncertain about your travel plans this year, don’t forget there is an Enhanced Flexibility offer in place which you can access through our contact forms. Please read our Getting in Touch page for the latest turnaround times for your emails. The numbers continue to improve and I hope they will start to come down still further when I next get in touch with you again, on Friday.

Until then, please stay safe and well.

Christophe Mathieu

CEO Brittany Ferries

Last updated: 26 May 2020