A view of the Cap Fréhel peninsula in Brittany

The Cap Fréhel peninsula, Côtes-d'Armor, northern Brittany

Good news at last

I offer you all a warm welcome from beautiful Brittany.

Recent announcements of the relaxing of quarantine requirements for arrivals to the UK from France from 8th August are terrific news for our whole business, offering ever more hope and reassurance for happier and healthier times to come for us all.

Since the announcement, we’ve been inundated with people desperately seeking a getaway to one of our many fabulous destinations and we’re doing all we can to help. It’s going to be a happily busy time! With holidays for a family of four starting from less than £250 per person for a week in France, I’m confident of two things. Firstly we can offer you a great last-minute get-away at an industry leading price. And secondly that sales will now recover as a consequence, even if they will be nowhere near what we usually expect. 

The profound impact of this summer of mixed messages has been very bad for everyone involved in the business. I’m afraid it means there will be further consolidations to our schedules for this autumn and winter. As soon as plans are confirmed, we will be in touch if you are among those likely to be affected.

The far-reaching implications of the pandemic stretch to life on board too. French law still stipulates you must wear a mask in public areas whilst on board, other than when seated to eat and drink, and our crew are obliged to enforce this; your co-operation and patience with this legal requirement is very much appreciated. Services on board will vary too, we had to make several changes earlier in the year to try and account for every eventuality but I’m pleased to confirm our creative chefs and planners have done everything they reasonably can to deliver the best possible customer experience in the most challenging of circumstances. We’re keeping a keen eye on customer satisfaction rates and ensuring every opportunity to make your time on board memorably enjoyable is maximised.

It remains critically important you check your own travel requirements with the appropriate authorities’ websites. These requirements continue to be subject to sudden and important change and, whilst we’ll do what we can to help, it is essential that you check latest advice with relevant authorities before travelling.

With ever-growing demand and increased optimism globally, we can’t wait to see you on board. It won’t be exactly the same as in previous years but we’ve learnt to smile with our eyes from behind our masks and we definitely know how to make your journey an integral part of your holiday. The voyage will be memorable and enjoyable in its own right.

With very best wishes for a happier, healthier rest of 2021

Christophe Mathieu

CEO, Brittany Ferries

*Price based on one week’s family gite holiday at Pleubian, Brittany (Property ref: BN6083). Departing Portsmouth to St Malo on the overnight ferry on Friday 27th August at 20:15, with car and 4-berth en suite cabin. 7 night’s stay beginning Saturday 28th August 2021. Returning on Saturday 4th September from St Malo to Portsmouth at 10:30. The price is £994.70 for a family of four travelling with their car.

Last updated: 5 August 2021