Coronavirus (COVID-19) FAQs

Travel documentation

Before travelling you will need to check the local requirements for paperwork and any associated travel restrictions (including quarantine advice) with the government of each country you will visit.

National travel restrictions – you can only travel for essential reasons

Whilst national restrictions are in place, you can only travel internationally from England for legally permitted reasons. This does not include holidays.

You must complete a travel declaration form and carry it with you along with any evidence supporting the reason for your trip.

You may be required to show the form at the port of departure. It is an offence to enter a port of departure or embarkation point without a properly completed form if you are travelling internationally. Some job related exemptions apply. You may be issued with a fixed penalty notice and directed to return home if you do not have a valid reason for travel.

Essential information to enter the UK

The United Kingdom is taking steps to help stop the spread of COVID-19.

1) All persons (including UK nationals and residents) arriving in the UK from outside the common travel area must provide proof of a negative COVID-19 test taken within 3 days of departure to the UK. For further information please visit: www.gov.uk/guidance/coronavirus-covid-19-testing-for-people-travelling-to-england

2) To protect your health and others’, everyone must complete an online passenger locator form before arrival in the United Kingdom.

3) All arrivals must quarantine for 10 days unless exempt. If you have travelled through a red list country in the last 10 days, you must have a valid managed quarantine facility booked prior to departure. For information please visit: www.gov.uk/travel-quarantine-and-testing. Check the list of exempt countries immediately before travel and the list of work-related exemptions if travelling for work.

4) Everyone is required to take a coronavirus test on days 2 and 8 of their quarantine. You must have this booked prior to departure. For information please visit: www.gov.uk/travel-quarantine-and-testing.

5) It is a legal requirement that you wear a face covering on public transport in the UK.

6) If you quarantine in England, you may opt into Test to Release. For further information please visit: www.gov.uk/guidance/coronavirus-covid-19-test-to-release-for-international-travel.

Failure to comply with the above measures is a criminal offence and you could be fined. Please visit www.gov.uk/uk-border-control for detailed public health advice and requirements for entering the UK.

Essential information to enter France

France has opened its borders to travel from the UK for the following categories of traveller:

  • French nationals and nationals of the European Area and their spouses and children
  • British and/or third country nationals with an habitual residence in France, the European Union or the European Area, or those who must travel for an essential reason (as specified by the French Government)

Before arrival in France, you'll need:

  • A negative Covid-19 test carried out 72 hours before departure
  • You will also be required to self-isolate for seven days upon arrival in France and a second PCR test will need to be completed at the end of this seven-day period

Additionally, there are two forms which must be completed.

  • You’ll need to present a Sworn Statement form when you travel (download here) to certify you do not have COVID-19 or its symptoms and have not been in contact with any confirmed cases in the previous 14 days before travel
  • An  ̏ attestation de déplacement et de voyage ̋ which you will find here: Attestation de Déplacement et de Voyage

There is a curfew in France between 18:00 and 06:00. If you need to travel during the curfew, you must be prepared to present a form to the French authorities upon request. The form is available to download here: Attestation de Déplacement Couvre-Feu.

For the latest government advice visit France Diplomacy - Advice for Foreign Nationals in France.

Essential information to enter Spain

Spain is restricting passenger travel until 6pm (GMT+1) on 16 March 2021 (subject to possible review) except for:

  • Spanish nationals
  • Spanish residents. The Spanish government has formally confirmed that UK nationals who were legally residing in Spain before 1 January 2021 can use any of the following documents to prove their residence status when entering Spain:
    • Residence card issued under Article 18.4 of the Withdrawal Agreement (the TIE – Tarjeta de Identidad de Extranjero)
    • Temporary or permanent EU residence certificate (Certificado de Registro de Ciudadanos de la Unión)
    • Receipt of application for the TIE (Resgaurdo de presentación de la solicitud de la tarjeta de residencia)
    • Confirmation of the positive outcome of your residence application (Resolución favorable por la que se concede la tarjeta de residencia)
    • In the absence of any of the above documents, other documents that credibly evidence your legal residence in Spain before 1 January 2021, such as a padrón certificate (issued by your town hall), a work contract, a rental contract, or proof of property purchase
    • In the case of students, documentation that demonstrates enrolment in an on-site or in-person course and proof of accommodation

We strongly recommend that you check the Spanish government’s website for full details but in summary you’ll need to:

  • Complete a COVID-19 PCR test 72 hours before arrival in Spain or present a TMA (transcription-mediated amplification), a molecular test that is already carried out in some European countries
  • Present valid documentation, at check-in, to confirm the test was negative for each person travelling (children under the age of six are exempt)
  • Before you travel, you must print and complete a paper format Passenger Locator Form. This will be collected by Brittany Ferries' staff in the garage before you disembark

Please note you may be refused travel or fined by the Spanish authorities if you do not comply with their requirements fully.

Essential information to enter Ireland

Before you travel to Ireland, you must complete an online Passenger Locator Form which then must be given to the Immigration Authorities upon arrival in Ireland.

You will also need to provide evidence of a negative COVID-19 PCR test carried out no more than 72 hours before arrival into Ireland.

What is a Passenger Locator Form (PLF)?

The Public Health Form or Passenger Locator Form (PLF) is required by some governments in our destinations to collect information needed to contact you if a passenger on your crossing tests positive for coronavirus (COVID-19). The information collected on behalf of the Health Authorities includes contact details, a destination address and travel itinerary.

I’m due to travel within the next few weeks, can I still travel?

Our services are continuing to operate with our Covid-secure measures in place for your safety. It is essential to check that your travel is permitted and that you have the appropriate entry and travel requirements in place for your destination. You can find further information about this above and we strongly recommend staying up to date with the latest advice via the appropriate government website. 

I’m due to travel later in the year, what will the situation be?

We’re looking forward to welcoming you on board and you can rest assured that the Covid-secure measures (read more in Life On Board) will be in place for as long as recommended. With time, we hope that entry requirements will become easier for all those wishing to travel but we’ll keep you updated with the latest advice via these pages.  If you are on a sailing likely to be affected by changing restrictions or schedules, we will let you know as soon as possible.

Will my holiday be going ahead? 

Please assume your holiday is going ahead, unless we contact you.

Undoubtedly there will be some facilities and attractions that have to be adapted to cope with the pandemic and it is possible some services or facilities may be withdrawn temporarily.

For UK Holiday bookings – currently abroad

The FCO is not advising those already travelling in France to leave at this time. You should follow the advice of the local authorities on how best to protect yourself and others, including any measures that they bring in to control the virus. 

UK Holidays due to travel in next 2 weeks

We’re contacting customers in date order with the options to travel as planned, amend the booking, or take a refund.

UK Holidays due to travel at a future date not within 2 weeks

Normal amendment and cancellation conditions will apply at this stage. You should explore a claim through your travel insurer if you no longer wish to travel, or wait to see how the rapidly-changing situation evolves.

Each country is dealing with the pandemic in its own way but one thing remains true, we sail to fantastic destinations and your holiday this year will be well earned.

It’s worth noting all our holidays are bonded with ABTA and protected by the Package Travel and Linked Travel Arrangements Regulations, different to ferry-only bookings, as outlined below:

Can I change my plans?

If you decide to change your travel plans you will be reassured to learn that all tickets are amendable. Please check your booking confirmation for the terms applicable to your particular ticket type. Most bookings can be amended via the Manage My Booking page on our website. 

If it’s not possible for you to change your travel dates and you need to cancel your booking, you can do so via the same webpage. This will be subject to the cancellation policy on your ticket. If you booked through a travel agent, you’ll need to contact them for advice.

How can I get in touch?

You can get in touch through all the usual means. You may find the answer to your question above or on our FAQs page but our friendly contact centre team are also on hand to help.

Please see our Contact Us page for details of how to get in touch.