With our range of ticket types you can continue to book with confidence. Aimed at giving you a choice, you can select the level of flexibility to suit your travel needs and get the most from your booking this summer or beyond.
Plus, we’re currently offering enhanced flexibility on our Economy fares so if government restrictions are imposed within 14 days of travel that prevent you from sailing as booked we'll waive amendment fees enabling you to transfer to a different date or sailing of your choice.
During the booking process you will be able to choose from the following three fare options.
Economy: The cheapest fare, ideal if you're confident your travel plans will not change
Standard: Our most popular choice, will allow you to amend or cancel your booking within certain conditions
Flexi: The most flexible fare, gives you the freedom to make free amendments up until four hours before your outbound sailing
Full details of each option and related cancellation fees and refunds are shown in the tables below.
COMPARE OUR TICKET TYPES
Compare ticket types
| || Economy || Standard || Flexi |
| Payment at time of booking || 100% || Deposit of 50% 1 || Deposit of 25% 1 |
| Amendments 2 || A fee applies || Free up until 2 weeks before outbound sailing || Free up until 4 hours before outbound sailing |
| Cancellation fees || 100% || 50% - 100% 3 || 25% |
| Refunds || No || Part refund by travel voucher || Part refund by payment method |
1 The balance will be due 60 days prior to departure. Full payment is required if booking within 60 days of travel.
2 A £20 fee applies to all Economy ticket amendments and to Standard/Flexi tickets following the free amendment period. Fees are in addition to any price increase that may apply.
3 Standard ticket type cancellation fees are based on the period of notice given prior to your outbound sailing.
CANCELLATION FEES AND REFUNDS
Cancellation fees and refunds
View our full ferry terms and conditions
| Days until scheduled outbound travel date || ECONOMY || STANDARD || FLEXI |
| 60 or more || Non-refundable || Cancellation Fee: 50% of price of ticket or deposit if greater || Cancellation Fee: 25% of price of ticket or deposit if greater |
| 15-59 || Non-refundable || Cancellation Fee: 50% of price of ticket or deposit if greater Refund: 50% by voucher || Cancellation Fee: 25% of price of ticket or deposit if greater Refund: 75% by method of payment |
| Less than 15 || Non-refundable || Non-refundable || Cancellation Fee: 25% of price of ticket or deposit if greater Refund: 75% by method of payment |
| Less than 4 hours || Non-refundable || Non-refundable || Non-refundable |
Are the new ticket types available on all bookings?
Currently our new ticket types are only available on ferry only reservations. Holidays and promotional fares are subject to separate conditions details of which are available when booking.