Yes, your dog must be muzzled and on a lead whenever they are outside their owner's vehicle, during check-in and during any transfers on board e.g. between the car decks and your pet-friendly cabin or kennels and between the pet-friendly cabin/kennel and the pet exercise area. They must also wear a muzzle while in the pet exercise area.
Pet owners must provide the muzzle for their dog and are responsible for their pet's behaviour at all times. We ask customers to respect these animals and not to pet them.