Lost Property

Lost belongings found on our ships will be logged and sent to our Lost Property department. Depending on which ship the item was found it will be sent to our Lost Property department in either Portsmouth, Poole or Plymouth.

If you believe that you have lost an item please complete our lost property form below. All lost property enquiries will be answered within 7 days.

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Your details
Address
Does your address match the address on your booking?
Address (If different to details on your booking)
Sailing details
About your item
How we use your data

Any personal information you provide will not be passed on to any other parties and you will not receive unsolicited mail from other sources.

We may confirm details of your loss/enquiry with an insurance company in the event that they contact us for the purpose of verifying your claim.

Brittany Ferries will process the information you submit in accordance with our privacy policy.

It is your responsibility to take care of any luggage (this includes all personal belongings) in your possession or under your control. Subject to the Athens Convention we accept no liability for any luggage lost on board or left behind after the journey. However, if such luggage is found, we will usually store it at the UK port for a period of time for you to reclaim. On reclaiming any such luggage, you must pay our reasonable storage or postal charges.