Covid-19 and what to expect at your holiday accommodation

The wearing of masks in public places is already compulsory in Spain. From 1 August 2020 this will also be brought into force in France for all indoor public areas. Failure to comply will result in high, on the spot, fines.

Please rest assured that precautionary measures have also been put in place at your holiday accommodation to minimise any risk presented by Covid-19 and to keep everyone safe.  

Examples at hotels and holiday resorts include contact-free check-in, the wearing of face masks in public areas and of course, intensified cleaning protocols.  
 
Where entertainment is usually provided, along with bars and restaurants, this is likely to still be available but with limited attendance and the need for pre-booking. Gyms and spas will stay closed for the time being but pools will generally be open. Availability of facilities and measures will of course evolve over time. 
 
Many campsites, apartments and hotels have their own website and we strongly recommend visiting these before travel as they will have more detailed information regarding their own procedures and expectations.

If any special conditions apply specifically to the accommodation you have booked we will get in touch with you in the week leading up to travel.  

And finally despite all the measures put in place for your safety we would suggest for your own peace of mind that you pack plenty of masks, disinfectant and sanitiser to wipe clean any surface before using it.

Here are some further details of what you can expect at your holiday accommodation.

Gites and Cottages 

  • Please respect social distancing with the owner/caretaker 
  • Extra cleaning will be done before your arrival
  • Private pools can be used as normal. Shared pools may require you to book a time slot
  • You may be asked to strip beds and put dirty linen in a bag provided on departure
  • Please open doors/windows to air the property prior to your departure 

Apartments and Campsites

  • Contact-free check in and out
  • Enhanced cleaning procedures
  • Social distancing will be in place throughout the site
  • Face masks must be worn in public areas at all times  
  • Disinfectant and sanitiser may be provided for your use
  • Pools – limited capacity may require you to book a time slot. Sunbeds may not be available 
  • When using a pool suitable swimwear must be worn - swimming shorts are not acceptable
  • Where entertainment is provided this will still be available at most sites although the programme will be reduced. Booking may be required and numbers will be limited
  • You may be asked to strip beds and put dirty linen in a bag provided on departure
  • Please open doors/windows to air the property prior to your departure 

Hotels

  • Contact-free check in and out 
  • Use contactless payment where possible
  • Enhanced cleaning procedures
  • Face masks must be worn in public areas at all times  
  • The bar and restaurant will be open but with limited capacity to respect social distancing. Booking will be required
  • Pools – limited capacity may require you to book a time slot. Sunbeds may not be available
  • Other facilities like the gym and spa will remain closed for the moment

Casas

  • Please respect social distancing with owner/caretaker and wear a mask in their presence
  • Extra cleaning will be done before your arrival
  • Pools – private pools, including indoor, can be used as normal. Shared pools may require you to book a time slot
  • You may be asked to strip beds and put dirty linen in a bag provided on departure
  • Please open doors/windows to air the property prior to your departure 

Apartments and Campsites

  • Contact-free check in and out
  • Enhanced cleaning procedures
  • Social distancing will be in place throughout the site
  • Face masks must be worn in public areas at all times  
  • Disinfectant and sanitiser may be provided for your use
  • Pools – limited capacity may require you to book a time slot. Sunbeds may not be available
  • You may be asked to strip beds and put dirty linen in a bag provided on departure
  • Please open doors/windows to air the property prior to your departure 

Hotels

  • Contact-free check in and out 
  • Enhanced cleaning procedures
  • Use contactless payment where possible
  • Face masks must be worn in public areas at all times 
  • Breakfast may be served in your room and where it is taken in the breakfast room it may be table service rather than buffet style
  • The bar and restaurant will be open but with limited capacity to respect social distancing. Booking will be required
  • Pools – limited capacity may require you to book a time slot. Sunbeds may not be available
  • Other facilities like the gym and spa will remain closed for the moment